FAQ
Frequently Asked Questions
Where do you ship?
FREE Shipping nationwide
For NCR and RIZAL:
Same day shipping/dispatch - 12nn cutoff.
Next day shipping/dispatch for orders after 12nn
No dispatches on sundays
Nationwide orders may take up to 10 days arrival
If you have any questions, please send us a message
Provincial shipping rates?
FREE Shipping nationwide
What is a Nesting Item?
All Flyon Luggage are NESTING. This means that the Small fits inside the medium and the medium fits inside the large.
One nesting item is when all items fit into a larger item, making storage and shipment or cost effective.
Example: You order 1 set, this is one nesting item.
It may get confusing, please send us a messsage if you have any clarifications.
Do you have a physical store?
Physical Store at Radiance Dental Studio at 36 Xavierville Avenue Quezon City. Tues to Sat, 10 am - 5pm
What is the capacity of each piece?
SMALL: 10kg
MEDIUM: 25kg
LARGE: 35kg
What is the weight of each piece?
SMALL: 3.5kg
MEDIUM: 4kg
LARGE: 5.2kg
What are the exact measurements of the luggages?
Check out our Size Guide Here
Does the luggage come with warranty?
Yes, 6 months warranty. Please view the details here.
What is your exchange policy?
All items are hand checked before dispatch.
In any case of manufacturers defects, you may exchange your item within 7 days of receipt. All packaging shall be in tact, including plastic covers on handles.
In all other cases, all sales are final.
How can I order?
Simply add to cart and check out
How do I pay?
We accept Visa, Mastercard, Gcash, Paymaya, bank transfer. Simply select you payment method upon checking out.
How do I set the code?
FLYON 1.0 - behind the lock, you will find a red toggle. Flip that, set your code and flip it back.
FLYON 2.0 TSA - hold down the unlocking button, set the code and release the button