Our Return Policy

All items are hand checked before dispatch.

In any case of manufacturers defects, you may exchange your item within 7 days of receipt. All packaging shall be in tact, including plastic covers on handles.

In all other cases, all sales are final.

Warranty

All Flyon luggage now comes with a limited 6-month warranty.

  Standard Warranty
Price included with every purchase
Scope Manufacturers defects
Benefit Assistance with repairs
Additional fees Shipping of units to service center
Parts and Service fees
Time coverage 6 months from purchase
Limitations Damages due to mishandling, misuse, neglect, normal wear and tear

How to claim your Warranty?

We may assist you in repairing your item for up to 6 months after purchase. Upon validation and checking, we will quote your repair and you will receive the delivery address where to send the items for repair. Repairs would take 14-28 working days.

Please note that due to the volume of emails, our standard turn around time is 24 hours excluding weekends and public holidays.

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